|
Frequently
Asked Questions
How can I be sure that my credit card
information is secure?
We have the utmost respect for your privacy and security.
We never divulge any information in our fully encrypted
database account to anyone without your consent. Once you
enter the reservations system to book a reservation, you
are automatically taken into a secure booking engine that
guarantees a safe and smooth transaction. We are very
confident about the Internet security provided by Netscape's
Secure Sockets Layer protocol (SSL). The security features
built into Netscape Navigator, Internet Explorer, and AOL,
protect your Internet communications with: server authentication,
privacy using encryption, and data integrity.
How do I reserve my hotel room?
The reservation process we have established is very simple.
After you have entered the dates you would like to stay,
you will need to click the "Display only available hotels"
button in order to see what hotels are available on your
dates and their rates. You may either click the "Book Now"
button to begin the reservation process or review hotel
descriptions by clicking "Hotel Information". After selecting
your desired hotel you will be taken to a "Secure Reservation
Request" form. There you will need to review the "Reservation
Information" and fill in the blanks on the "Customer Information"
section 3. The last part of the "Customer Information" section
will ask you to enter your credit card information or choose
to call or fax in the information. By paying with a credit
card over our SECURE form, your reservation is booked immediately.
If you choose to call or fax the information, the reservation
will not be confirmed until we have received the credit
card numbers.
Which credit cards are accepted?
Visa, MasterCard, American Express, Diners Club and Discover.
How do I make a reservation for someone
else?
To complete a reservation for someone else, simply type
in his or her name instead of yours for guest name. Use
the billing address for the credit card you are using as
the address.
What about the special discounts?
The participating properties we serve offer the quoted
rates to our users. These rates offer substantial savings,
but are subject to availability and may carry certain requirements
as to dates they may apply. Rates do not include taxes and
may vary due to seasonal changes or special events. Due
to the nature of the hotel industry, rates and applicable
discounts are constantly changing.
|
